Course
How to Communicate Better
This engaging and interactive 90-minute course, ‘How to Communicate Better’, is a comprehensive guide to effective communication skills. It is designed to improve your self-awareness, understanding, and practical application of effective communication methods in a corporate setting. The course encourages participants to evaluate their communication style, understand the principles that shape effective communication, and gain insights into both verbal and non-verbal communication. It also familiarizes learners with different listening levels and highlights effective language use in the workplace.
Who will Benefit from this Course?
- Corporate professionals
- Small business teams
- Entrepreneurs
- Managers
- Team leaders
Learning Outcomes
By the end of the course, participants will be able to:
- Conduct a self-evaluation to understand their communication strengths and areas of improvement.
- Identify and apply the three core principles that all great communicators utilize.
- Understand the importance of verbal and non-verbal messages in communication and how to use them effectively.
- Distinguish the five levels of listening and apply the most suitable level in different situations.
- Utilize the most effective words and phrases for communication in the workplace.
Business Impact of Effective Leadership
Effective communication is crucial in every organization, as it fosters a productive work environment and helps avoid misunderstandings. This course can improve workplace communication by equipping professionals with the skills to express their ideas clearly, listen effectively, and understand non-verbal cues. This can lead to improved collaboration, increased productivity, and enhanced team relationships. Additionally, it supports better client communication, leading to improved customer satisfaction and retention.
